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Job Description
The Bradley County 911 Emergency Communications District is accepting applications from qualified individuals interested in a career as Telecommunicator in the 911 Emergency Communications Center. Qualified applicants will possess a high school education or GED equivalent. Previous experience in a Police or Fire environment is recommended, preferably in Dispatcher or related duties but no required. The ability to react promptly and effectively in emergency situations and to deal courteously and professionally with the general public and other emergency personnel is essential. Computer data entry skills are required. Testing will be conducted for skills in data entry, reading and listening comprehension, abstract reasoning, and situational judgement. Applicants will be subject to a background investigation. Psychological and physical examination, including visual and hearing acuity and drug screen will be conducted after conditional offer of employment. The position will require shift work, and weekend and holiday duty. Employees of the Communications Center are required to reside within 30 miles of the Center. New employees residing outside the 30-mile limit, will have 6 months to relocate within the 30-mile limit.
MAJOR ACTIVITIES of the position are answering 911 emergency and administrative phone lines, directing calls to proper agencies through the use of computerized switchboard and radio communications equipment, operation of a computer aided dispatch system, answering calls from and relaying information to police officers, rescue, fire and medical personnel in the field, assisting in directing units to desired locations, answering calls from the general public and providing information and assistance as requested, along with basic clerical duties.
Applications may be picked up and returned to the Bradley County 911 Center at 1555 Guthrie Dr. NW, Monday thru Friday 8am-4pm, or found on Indeed.com, or found on the Center’s website at www.clevelandtn911.com or by emailing srunyons@clevelandtn911.com. Applications submitted by mail should be sent to the 911 Center, 1555 Guthrie Dr. NW, Cleveland, TN 37311.
Application MUST be filled out entirely. Partially filled out applications will not be considered as qualified.
Qualified applicants will be contacted with information as to the testing and interview process. The Bradley County 911 Emergency Communications District is an equal opportunity employer.
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